Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, which will be determined upon receiving the package returned.
To start a return, you can contact us at goosseperformance@gmail.com.
In your email provide the customer information, order number, and return shipping tracking information (as return will be paid by customer). Upon receiving your package, if return is approved you will receive your refund back minus a 15% restocking fee.
You can always contact us for any return questions
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days your order total minus 15% re-stocking fee. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at goosseperformance@gmail.com.